Support + Resources
Our dedicated team is here to support you as you launch or advance your career as a health care professional in Richmond, BC.
Ways We Can Support You
We provide one-on-one consultation to assess the type of working environment you are looking for and match you to jobs within clinics or facilities that will best meet your needs.
If you are planning to visit the region, contact us in advance to book a customized tour of the city, to attend a Division event as a guest, to meet local physicians, and to have your questions answered.
Building Your Patient Panel
Family Physicians and Nurse Practitioners are provided with support through the Richmond Primary Care Networks for patient attachment. The Richmond Health Connect Registry allows patients to request a family physician or nurse practitioners, and the Richmond Attachment Program connects patients who are especially vulnerable and have urgent needs for longitudinal care.
Throughout each year, we offer dozens of member learning events to support your professional practice, your technology needs, your wellbeing, and your connections with colleagues.
Medical Office Assistant (MOA) Network
Our team recruits MOAs into member clinics, publishes the MOA Richmond Rapid Read newsletter specifically for MOAs, offers a roster of professional development and networking events for MOAs, and provides in-person visits with MOA staff to ensure they have updated information for all clinics.
Innovation and Technology
The Innovation and Technology team supports health technology integration within clinics to improve efficiency and to support health care transformation.
We offer toolkits and workshops related to recruiting, onboarding, managing, and terminating staff.
Your Support Team
Contact about patient medical home (PMH) support, services, and other primary care jobs in Richmond
Contact about Primary Care Network (PCN) implementation, contract support, and FP/NP clinical orientation and guidance
Ai Lin Chen
MOA Network and PCN Technical Support Coordinator
Contact about MOA support, services, and recruitment, Pathways, and general practice support
PCN QI & Engagement Coordinator
Contact about PCN evaluation and quality improvement initiatives
Contact for practice technology transformation and support
PCN Administrative Lead
Contact for general inquiries about PCN support and services
PCN Administrative Coordinator
Contact about panel building and the patient attachment program
PCN Community Link Worker
Contact about connecting patients with non-medical support services throughout Richmond
Your Clinical Team
Richmond Family Physicians (FPs) and Nurse Practitioners (NPs) are supported within a patient-centred, team-based care network consisting of many different health care providers. This network coordinates your patient care team so that members work together with patient health goals in mind. The following health care providers provide support for FPs and NPs in Richmond:
- provides nutrition assessment/consultation
- improves patient eating habits
- prevents/delays chronic conditions
- teaches about nutrition needs
- helps patients make sustainable lifestyle changes
- helps patients maintain skills for daily activities (personal care/meals)
- teaches adaptive energy conservation skills
- provides stress management strategies
Chronic Disease Management Nurse
- provides support to manage chronic diseases (diabetes, heart failure, high blood pressure, more)
- teaches patients how to understand and develop self-management strategies
- provides support for anxiety, depression, relationship issues, grief/loss
- helps patients to gain new perspectives
- introduces tools to cope with personal issues
- treats musculoskeletal/neurological conditions (arthritis/MSK injuries/stroke/MS/Parkinson’s)
- develops personalized home exercise programs
- helps patients to prevent falls
- provides advice on gait aids
- conducts medication assessments
- ensures prescriptions are suitable for each condition
- provides advice on dosage and adverse reactions
- addresses factors that impact patient health (finances, housing, social supports)
- develops advanced care plans
- provides referals to community programs
Frail Seniors Team
- provides timely, appropriate senior care
- improves overall senior patient health
- increases patient independence
- enhances safety
Community Link Worker
- supports patient health and wellness goals
- connects patients with social and physical activities
- improves patient physical and emotional wellness
- informs patients about local community services and opportunities for connection
“Now, everyone involved in my care is able to understand the whole picture, and can approach the same issues from different perspectives. I am telling everyone I know to ask their family physician or nurse practitioner for a Care Team.”
Patient | Richmond PCN 1
Practice Support Program (PSP)
The Practice Support Program promotes capacity building and efficiency so that practitioners can focus more on clinical care and patient relationships.
Coaching and Mentoring
A team of practice improvement professionals, including peer mentors
including EMR-enabled tools, functionality assessment, and group sessions
Learning content with interactive activities and discussions about case scenarios
Virtual Care Support Network
Patient Experience Tool
identifies practice strengths and opportunities in relation to the 12 attributes of the patient medical home.
gathers information that will inform and evaluate the transition to an integrated system of care at community and provincial levels