Richmond Division of Family Practice Logo

"*" indicates required fields

Preferred mode of communication*

Privacy Statement: We are committed to keeping your e-mail address and personal information confidential. We do not sell, rent, or lease our contact data or lists to third parties, and we will not provide your personal information to any third party unless required to do so by law.

Q
Richmond Division of Family Practice Logo

"*" indicates required fields

Preferred mode of communication*

Privacy Statement: We are committed to keeping your e-mail address and personal information confidential. We do not sell, rent, or lease our contact data or lists to third parties, and we will not provide your personal information to any third party unless required to do so by law.

Q

Note: If you are interested in LTC work opportunities, select Apply Now on this page. The Richmond Division of Family Practice (RDFP) recruitment team will contact applicants directly. Do not contact the care home for physician LTC work opportunities as RDFP facilitates physician recruitment on behalf of Richmond long-term care homes.

Fraserview Retirement Community

Fraserview has been an integral part of the Richmond community for 45 years. The home was completely rebuilt in 2021 and provides care to 199 residents in 14 distinct neighbourhoods, each with its own dining, activity, and family areas. Every resident has their own spacious private room furnished with a single bed, wardrobe, chest of drawers, and nightstand. Fraserview is nestled in a quiet residential neighbourhood. The property boasts beautiful gardens with secure walkways, outdoor seating, and a gazebo.

Care is highly personalized, nutritious, well-balanced meals are served, and family involvement is welcomed. Activities reflect the interests and cultural diversity of residents, with programs and communications offered in Cantonese and Mandarin. There are also specialized music and art therapy programs available, and community outings are organized year-round. Nearby amenities include Ironwood Plaza, South Arm Park, Steveston Village, and Richmond General Hospital.

Open LTCI Positions

Take a Tour

Long-term Care Home Amenities

Closed CSS - Don't delete
Medical Care Home Team
Physician Medical Coordinator
Yes
Number of Family Practitioners
7
Number of Registered Nurses
14
Number of Licensed Practical Nurses
19
Languages Spoken
  • Cantonese
  • English
  • German
  • Mandarin
  • Polish
  • Punjabi
  • Tagalog
  • Ukranian
After Hours Call Coverage
Participate in RDFP call group
Operations Care Home Team
Administrator
Yes
Executive Assistant
Yes
Director of Care
Yes
Senior Manager
Yes
Receptionist
Yes
Clinical Practice Coordinator
Yes
Clinical Practice Manager
Yes
Resident Care Coordinator
Yes
Building Operations Manager
Yes
Educator
Yes
Clinical On-Site Care Home Services
Care Home On-site Services
  • Activity/Music Room
  • Chapel
  • Dementia Programs and Activities
  • Dentistry
  • Dietician/Nutrition Support
  • Foot Care Nursing
  • Hair Salon/ Hairdresser Access
  • Library
  • Lab/LifeLabs
  • Music and Art Programs
  • Occupational Therapy
  • Optometry
  • Palliative Care Nursing
  • Pharmacy
  • Physical Therapy
  • Recreation Therapy
  • Rehabilitation Assistance
  • Social Work
  • Wellness Room
Technology
EMR
  • PointClickCare
Remote EMR Access
Yes
Wifi Access
Yes
Translation Services
Yes
eFax Provider
Yes
Enrolled in CareConnect
Yes
Enrolled in PharmaNet
Yes
Amenities
Number of Publicly Funded LTC Beds
198
Number of Private LTC Beds
1
Lunchroom
Yes
Free On-site Parking
Yes
Bike Rack(s)
Yes
Other Amenities
  • Coffee Shop (located in the Foyer of the home)
  • Two (2) Garden Areas
  • Two (2) Inner Courtyards (outside area)
  • Gazebo (located within one of the gardens) – for family gatherings
  • Flower & Vegetable Gardening Planters (located throughout the home)
  • Hairdresser (on-site weekly)
  • Dentist (on-site monthly)
  • Eye Doctor (every 2 months)
  • Foot Care Nurse (every 6 weeks)
  • Spasticity Specialist (every 6 weeks)

FAQs

closed css

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

What is the Richmond Long-Term Care Initiative?

The Family Practice Services Committee (FPSC) Long-Term Care Initiative (LTCI) supports Divisions of Family Practice to work with Health Authority partners to design and implement local solutions that deliver quality dedicated Family Physician Most Responsible Physician (FP MRP) in long-term care homes according to the following five best practice expectations (BPEs) and promotes three system level outcomes.

What are the LTCI’s five best practice expectations?
  1. 24/7 availability and on-site attendance, when required
  2. Proactive visits to patients
  3. Meaningful medication reviews
  4. Completed documentation
  5. Attendance at case conferences
What are the LTCI’s three system level goals?
  1. Reduced unnecessary or inappropriate hospital transfers
  2. Improved patient-provider experience
  3. Reduced cost per patient, as a result of a higher quality of care
Which Richmond care homes are participating in the LTCI?
  • Fraserview Residence
  • Hamilton Village Care Centre
  • Minoru Residence
  • Pinegrove Place
  • Richmond Lions Manor
  • Rosewood Manor
What MRP Support is Provided through the Richmond LTCI?

The LTCI supports physicians throughout their LTC careers. When you join the LTCI, you will be provided with a:

  • full orientation
  • assistance with your contract and paperwork
  • onboarding at your care home
  • clinical mentorship support.

We also coordinate:

  • your on-call availability
  • special LTCI physician learning events, meetings, and mixers
  • physician quality improvement activities collaboratively with our Health Authority partners.
What do I need to know about LTCI After-hours On-Call Availability?

Administration – LTCI physician after-hours on-call scheduling and funding is administered by local divisions. Call answering service used is the Personal Touch Telephone Answering Service.

Eligibility – On-call availability payable to all physicians participating in after hours on-call, regardless of their payment model. All FPs must participate in LTCI and the agreed upon call group structure in order to receive availability funding.

Response Expectation – Calls must be answered within 30 minutes.

Payment – Call payment rates are based on prorated MOCAP level 2 rates for call availability.

Simultaneous Coverage – A single physician may provide coverage simultaneously for more than one approved call group but can only receive payment on a daily basis for participating in one group. (Eg: If a FP is on-call for LTC and IPC, they may only be compensated for being on call for one program. If a FP is on-call for LTC and ER, they may only be compensated through the FPSC on-call availability funding or MOCAP).

What are the Richmond LTC Payment Model Options?

VCH LTC Clinical Service Contract Receive pay monthly based on a maximum annual rate for providing a minimum of 0.2 FTE (one day per week) of services per year to a minimum of 25 residents at an LTC home, up to a maximum of 50 residents.

Longitudinal Family Physician Payment for Long-Term CareThe LFP Payment Model is designed as a comprehensive payment model for longitudinal family physicians, incorporating several aspects of family medicine care. It includes clinic-based services that are provided via longitudinal family physician clinics, pregnancy & newborn clinics, and patients’ home settings. It also includes facility-based care in long-term care facilities and palliative care facilities, as well as inpatient care and pregnancy & newborn care in hospital.

The LFP Payment Model is a blended payment model that compensates a physician for:

  1. physician time;
  2. interactions; and
  3. the size and complexity of a physician’s patient panel.

A physician bills for the total daily time they spend providing care, including time spent on direct care, indirect care and clinical administration. They also bill for each patient interaction and conferencing/communication. In addition, they receive a quarterly panel payment based on the number of patients on their panel and the complexity of those patients.

For more information, refer to the Longitudinal Family Practice (LFP) Payment Model Billing Schedule – https://www2.gov.bc.ca/gov/content/health/practitioner-professional-resources/msp/physicians/longitudinal-family-physician-lfp-payment-model

FPSC Long-Term Care Initiative (LTCI) MRP Payment for physicians who are not eligible for the LFP Payment Model for an amount of $290 per year per LTCI bed for which you are the Most Responsible Physician (MRP), to a maximum amount of $45,000. The maximum annual amount of $45,000 does not include payments you may receive for on-call availability or QI participation.

To be eligible for this payment, you must meet all the following requirements:

  • Not be eligible for the LFP Payment Model, as outlined in the current LFP Payment Schedule.
  • Actively participate in the FPSC Long-Term Care Initiative (LTCI) with your local division, including the community solution for 24/7 availability and approach to MRP coverage for the beds in the community.
  • Provide long-term care services according to the 5 best practice expectations (BPEs
  • Be MRP for a minimum of 5 LTC facility-based beds.
  • Not be on an APP contract that includes payment for facility-based LTC services.

Eligible family physicians will receive an invitation email at the beginning of each quarter from fp.billing@doctorsofbc.ca, which will include a link to an online application form and instructions on how to claim the payment.

After FPSC has reviewed and approved your application, Doctors of BC will send you an email confirming the payment. The funds will then be remitted to the same bank account that you use to receive sessional payments from Doctors of BC. The payment will be remitted six weeks after the claim form deadline.

Hours of Operation

Open 24 hours/365 days

Address

9580 Williams Rd, Richmond, BC V7A 4G2